Case Study: Cost Reduction Program

The Brief

To design an integrated program of change that would substantially reduce the cost base of an operational unit.

The Process

We assembled a cross functional team of SME's across Operations, Customer, Digital and Technology to develop the program of initiatives.

We created in an house "model office" test-bed solution to test the pipeline of ideas through a number of sprints.

We built and validated the baseline business case and delivery solution for each pipeline activity.

We then managed the sprint prioritisation process to maximise the early wins.

The Results

We delivered £7m of operating cost savings in year one and embedded the methodology into business as usual.