Our People

Founded by
practitioners.

IDG was built by financial services professionals who have designed and delivered the programmes they now lead. From BPO operations to finance transformation, procurement reform and large-scale change delivery.

Our Story

Senior expertise
at every stage.

When you engage IDG, you work directly with the people who have done it before.

Insight and Design Group was founded on a simple conviction: major transformation programmes fail not from lack of strategy, but from insufficient delivery capability and the absence of people who have actually run one. IDG exists to provide exactly that: senior practitioners who have operated from the inside, and who do not hand over a design and leave.

Our founders have collectively led major outsourcing mobilisations, built and scaled procurement functions managing billions in supplier spend, delivered complex regulatory change programmes, and driven finance transformation across the UK insurance market.

We do not deploy junior consultants to run the work while senior partners manage the client relationship. Every IDG engagement is led and delivered by director level practitioners with genuine domain expertise in your industry.

That means faster diagnosis, more credible challenge of the status quo, and delivery that reflects an understanding of how financial services organisations actually work, not how they appear in a process map.

The Team

Our Directors

Senior practitioners who have operated from the inside. No junior associates. No handoffs.

Christian Davis

Christian Davis

Chief Executive Officer

An experienced financial services professional who has led numerous strategic transformation programmes to increase value to customers and shareholders.

Christian's expertise is in shaping and leading challenging assignments, with an ability to drive major organisational change through a focused dedication to achieving shared goals and the capacity to build strong, resilient working partnerships.

He brings a track record of mobilising complex programmes at pace, navigating organisational complexity, competing priorities, and the gap between boardroom ambition and operational reality.

Christian@IDGroup.uk
Paul Bone

Paul Bone

Chief Commercial Officer

A versatile executive director with extensive experience in financial services, including board directorship across disciplines spanning strategy, operations, transformation, automation, procurement, commercial management and finance.

Paul has seasoned experience working with the C-Suite, having successfully built and scaled operational teams both in the UK and globally. His breadth across commercial and operational disciplines makes him a rare practitioner, equally at home in a procurement negotiation and a board level strategy discussion.

Paul@IDGroup.uk
Alex Nield

Alex Nield

Chief Operating Officer

An experienced strategic leader in financial services with an extensive range of experience in strategy development and implementation in insurance. Alex qualified as a Chartered Accountant with PwC before moving into senior operational and transformation roles across the UK insurance market.

He has a track record of developing and implementing complex transformation strategies across finance transformation, process automation, advanced analytics and digital transformation, bringing both the financial rigour of a qualified accountant and the delivery experience of a seasoned programme leader.

Alex@IDGroup.uk
John Sharpe

John Sharpe

Transformation Director

John is a senior programme and transformation leader with over 15 years of experience in and around the BPO sector. He has programme managed more than 40 migrations into India and South Africa BPO providers, and brings deep expertise across the full BPO lifecycle: business case and supplier selection, transition, delivery assurance, and ongoing governance.

John has held on site delivery assurance roles with major BPO providers in Cape Town, including an active seat on the Cape BPO Board for five years. His broader experience spans automation and robotics programmes, property footprint rationalisation, and business integration across financial services and energy.

John.Sharpe@IDGroup.uk
Expert Network

Beyond the
founding team.

When an engagement calls for it, we draw on a carefully curated network of sector specialists: all practitioner grade, all insurance literate.

IDG operates as a lean, senior led firm by design. Our founding team handles the majority of client work directly. Where scale, specialist depth, or specific technical capability is required, we engage from a network of trusted associates built over decades in the industry.

Every associate we deploy meets the same standard as our founding team: genuine hands-on experience in their domain, a track record of delivery in financial services, and the seniority to operate without supervision at client level.

We do not operate a bench model. Our network is engaged selectively, on the basis of fit, not availability.

Actuarial & Risk

Qualified actuaries and risk practitioners with insurance-specific expertise

Technology & Data

Architecture, data engineering and digital transformation specialists

Regulatory & Compliance

FCA, Solvency II and Consumer Duty specialists from inside the industry

HR & Change

Organisational design and people change experts across insurance operations

How We Think

The principles
we work by

01

Practitioner led, always

Our work is grounded in operational reality. We have run the functions we now lead engagements in, which means we know where the bodies are buried and where the real value lies.

02

Honest over comfortable

We tell clients what they need to hear, not what they want to hear. Our model depends on long-term relationships built on trust, not on selling the next engagement.

03

Delivery is the proof

We measure ourselves by outcomes, not outputs. Frameworks and reports matter only insofar as they drive tangible change in how an organisation operates and performs.

Ready to work with people
who've been there?

Tell us about your challenge. We'll give you a straight assessment of whether and how we can help. No pitch deck, no junior team, no wasted time.

Get in touch How we work