Our methodology

Modular by design.
Experience at every stage.

Our Shape, Source, Transform and Operate model lets you select only the services you need at each stage, without committing upfront to an end-to-end solution. You evaluate the findings as you go and decide what comes next.

IDG were flexible with their modular approach and proved to be excellent value for money.— Founding Partner, Business Services
The SSTO model

Select what you need. Nothing more.

Every organisation is different, so we work with you to co-create tailored solutions. The approach is modular and flexible: engage at the stage that matches your need, and pause, proceed or redirect at any point. We can take the lead and provide the resources to deliver, or work alongside your existing teams, whichever serves you best.

01

Shape

Establish the business context and strategic objectives. We integrate functional level analysis, external benchmarks, and a target operating model into a business case for a clear go or no-go decision.

Opportunity assessmentSolution designBusiness caseRoadmap
02

Source

Run the RFP, due diligence and selection. We use our buy-and-supply experience to negotiate the optimum service at the right cost, then define and contract the service schedules and outcomes.

Market assessmentRFP managementNegotiationContracting
03

Transform

Stand up governance and controls, then deliver. We supply the programme managers, business analysts and workstream leads to mobilise the change and run it through to implementation.

Programme governanceDelivery managementBenefits tracking
04

Operate

Assure value to plan. Business case tracking, service level adherence, benefits realisation and ongoing risk and governance, so the gains hold long after go-live.

Operational assuranceCommercial oversightBenefits sign-off

Modular

Engage at the stage you need. Evaluate each output before committing to the next. No obligation to buy the full journey upfront.

Senior led

Every engagement is led and delivered by a founding director. You will not be handed to a team once the contract is signed.

Flexible

We take the lead and provide the resources, or work alongside your existing teams, whichever model serves you best.

How we engage

Two ways to work with IDG.

IDG takes the helm

We lead and execute

Where you need external resource to lead and execute the programme, we provide the full capability, from diagnostic through to delivery and handover. You retain oversight; we provide the expertise and the hours.

  • Director-level programme leadership throughout
  • Full workstream ownership and delivery management
  • Supplier and stakeholder management on your behalf
  • Structured knowledge transfer at close
IDG alongside you

We work with your team

Where you have internal teams doing the work but want senior practitioner input to sharpen the approach, challenge assumptions or provide independent oversight, we work alongside your people without creating dependency.

  • Independent challenge of strategy and design decisions
  • Senior operator input at key decision points
  • Programme assurance and risk identification
  • Flexible time commitment matched to your need
How we think

The principles we work by.

01

Commit to the stage, not the journey

Each stage produces a discrete, evaluable output. You decide at every gate whether to proceed, with full information and without commercial pressure to continue.

02

Straight answers over comfortable ones

We tell clients what they need to hear. Our business depends on long-term relationships built on trust, not on selling the next stage of an engagement.

03

Delivery is the only proof

We measure ourselves by outcomes, not outputs. Frameworks and reports matter only insofar as they drive tangible change in how an organisation operates and performs.

Tell us where you are.
We'll tell you what we'd do.

No pitch deck. No RFP process. A direct conversation with a founding director about your situation and whether IDG can help.

Talk to us